METZELER Karoo 4 Tire

Returns Policy

You may return most new, unopened items within 20 days of delivery for a full refund or exchange. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Returned items are subject to an 10% restocking fee.

ELECTRONIC ITEMS and CUSTOM ITEMS CANNOT BE RETURNED

CANCELLED ITEMS CAN BE SUBJECT TO A CANCELLATION FEE

Return address:

Hardcore Cycles Inc
800 Main St
Red Hill, PA 18076

*A note must be included with your order number and reason for exchange or refund*

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. 

Any shipping Questions call or text 610-554-6618 or 833-HCCYCLE